SHIPPING POLICY

Domestic Shipping Policy 

Shipment processing time 

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. 

Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone. 

Shipment to Canadian address

Planet Mushrooms ships to addresses within Canada using Canada Post. Please check Canada Post website for rates and deliver time.  

Shipment confirmation & Order tracking 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. 

Customs, Duties and Taxes 

Planet Mushrooms is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

Damages 

Planet Mushrooms is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please make sure to save all packaging materials and damaged goods before filing a claim. 

At this time, we  do not ship outside of Canada.